Frequently Asked Questions

What equipment do I need?

Pivotal Fitness provides everything you will need to use during a class or workout when it comes to the weights, steps & bands. Members will need to provide their own yoga mats, towels & water bottles. Visit the Pivotal Gear store to grab everything you will need.

Do I have to sign a contract?

We offer month-to-month agreements with a 30-day cancellation policy. We also offer a year paid in advance at a discounted price.

Do you offer an area for children?

We offer Pivotal Kids Zone at 3 of our locations in Park West, Summerville & West Ashley. Visit the location pages for the KidsZone hours in each of those locations.

How do I cancel my membership?

Most memberships will require a 30-day written notice for a cancellation.
Visit www.peakserve.com to submit the request and Peak Payment will work directly with you through the cancellation process.

What is your guest policy?

All out of town guests will be charged $20 for a day pass.

If you are an existing member and would like to bring a guest, just go into your ClubLife app and send them a 7-Day Pass to use. Once a pass has been activated in that person's name, they can no longer activate a 7-day pass at a later date.

Do you offer military/first responder discounts?

Yes. Please see the club for more details.

How old does a child need to be to workout?

A child must be at least 13 years of age with parental supervision.
A child must be at least 16 years of age to workout with signed parent/guardian agreement.

Do I have to wear a face mask?

While it is not a requirement, the health and wellness of our staff and members is of utmost importance to Pivotal Fitness. If you are sick or immune compromised, we encourage you to wear a mask.

Do you offer a student discount?

Yes. Please see club for more details.